1. General questions
Cost of shipping?
All orders in the USA ship free and can take 7 to 14 days to arrive after order has been processed . Faster Expedited shipping is available on certain orders for a extra fee and orders can arrive in 1 - 3 business days after order is processed.
What is the status of my order?
Once you have placed your order, we will send you a confirmation email to track the status of your order.
Once your order is shipped we will send you another email to confirm you the expected delivery date as well as the link to track your order (when the delivery method allows it).
Additionally, you can track the status of your order from your "order history" section on your account page on the website.
Can I change my order?
We can only change orders that have not been processed for shipping yet.
Once your order is under the status "preparing for shipping", "shipping" or "delivered", then we cannot accept any edits to your order.
To make changes to your order, please reach out to support through the Contact Us page.
Where do you ship?
We currently ship in the United-States.
How long does it take to ship my order?
Once you've placed your order, it usually takes 1 to 3 Days to prepare and or print your order. Most of the clothing we sell is printed on demand when ordered.
Once your order is shipped delivery can take 7 to 14 business days.
2. Payment
What payment methods do you accept?
You can purchase on our website using a debit or credit card.
We additionnaly offer support for Paypal, Amazon Pay, Apple Pay, and Google Pay.
You can chose these payment methods at checkout.
How can I track my package?
Once you have placed your order, we will send you a confirmation email to track the status of your order.
Once your order is shipped we will send you another email to confirm you the expected delivery date as well as the link to track your order (when the delivery method allows it).
Additionally, you can track the status of your order from your "order history" section on your account page on the website.
3. Returns
Do you accept returns?
We do accept returns in respect to the following conditions:
- The item must have been sold on our online store
- The item shouldn't have been used in any way
- The return or exchange request is made within 30 days of delivery
To ask for a return, please reach out to us on our Contact Us page.
Can I exchange an item?
We do accept exchanges and they follow the same conditions as returns
In order to ask for an exchange, please mention that you would like your item to be exchanged with another item when preparing your return with our support.
Are returns free?
No, are the responsibility of the buyer.
How long does it take to process a return?
Returns are confirmed within 3 days of receiving the package at our office.
Once your return is accepted, the reimbursement, exchange or credit will be issued within 7 days or depending on he fast your credit card or bank process the credit.
